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Zotero WebDAV Storage

Zotero storage, managed for you
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Sync your Zotero library to European servers without running your own infrastructure. TurtleTech handles the WebDAV backend, TLS certificates, application-password authentication, and the storage proxy. You configure the service in Zotero using credentials created for that application.

  • EU data residency – files stored in Amsterdam (Backblaze B2) under a service operated by TurtleTech ehf. in Iceland
  • No self-hosting – no VPS, no Docker, no rclone config. We operate the entire stack
  • Separate credentials – each customer creates a revocable application password instead of sharing their main account password with Zotero
  • Works with Zotero 7 – standard WebDAV protocol, nothing proprietary

Availability
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Existing customers and named previews can use this setup guide. Public self-service enrollment and public storage plans are not open. Capacity, retention, backup coverage, support, and price are the terms stated in each customer’s order or preview agreement.

How it works
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1. Confirm activation

Sign in at my.turtletech.us. The WebDAV credential control is available only after TurtleTech has activated Zotero storage for the account.

2. Create a WebDAV credential

Open Dashboard > Account > Credentials > Zotero and generate an application password. Copy it when shown and store it in your password manager. It can be revoked without changing your account password.

3. Configure Zotero

Open Zotero Settings > Sync > File Syncing. Change the dropdown from “Zotero” to “WebDAV” and enter:

  • URL: https://zotero.turtletech.us/USERNAME/zotero/
  • Username: your TurtleTech username
  • Password: the generated application password

Click Verify Server. Green checkmark means you are connected.

4. Sync

Press Ctrl+Shift+S (or click the green sync button). Zotero uploads your attachments. After the initial sync, everything happens automatically in the background.

Setup guide
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Where to find settings
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  • Windows/Linux: Edit > Settings > Sync
  • macOS: Zotero > Settings > Sync

File syncing vs data syncing
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Zotero syncs metadata (titles, authors, tags) through Zotero’s own servers for free. WebDAV handles attachment files (PDFs, snapshots). You need a free Zotero account for metadata sync regardless of where files are stored.

WebDAV URL format
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https://zotero.turtletech.us/USERNAME/zotero/

Replace USERNAME with your TurtleTech username. The trailing slash is required.

Verification fails?
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  • Confirm the URL ends with /
  • Confirm the username matches your TurtleTech account
  • Generate or revoke a Zotero application password at Dashboard > Account > Credentials > Zotero; the main account password is not the WebDAV credential
  • Confirm you selected “WebDAV” (not “Zotero”) in the dropdown

FAQ
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Where is my data stored?

Attachment files are stored in Backblaze B2’s Amsterdam (EU) data center. The WebDAV proxy runs on our server in Nuremberg, Germany (NetCup). All data stays in the EU/EEA.

How are backups handled?

The storage layer provides object durability. Backup scope and restore verification are the terms stated in your order or preview agreement; storage durability alone is not an independent backup. Keep an independent copy of important attachments and verify that Zotero has downloaded them locally.

Can I change capacity?

Contact support@turtletech.us. Available capacity and any price change are confirmed in writing.

What happens if I cancel?

Export your files before service termination. The applicable order and our Terms of Service govern the export and deletion period.

Can I migrate from Mendeley?

Yes. Zotero has a built-in Mendeley importer. See our migration guide for step-by-step instructions.

Is this compatible with Zotero groups?

Zotero group libraries use Zotero’s own storage and cannot be redirected to WebDAV. Personal libraries work with WebDAV. If you primarily use personal libraries, this service covers your needs.

Get started
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Existing customers can create or revoke a credential in the TurtleTech dashboard. For a named preview, contact TurtleTech or email info@turtletech.us.